Passengers

Passengers who are disallowed from travelling on trains because of symptoms associated with the novel coronavirus will receive full refund for their tickets, the railways has said.

 Efforts were being made on Friday to help passengers stranded at the airport, railway station and inter-state bus terminals here, an official said.

Some irate passengers vandalised the station manager's office and VIP lounge at Howrah station on Saturday after a suburban local train arrived late, an Eastern Railway official said here.

Union minister Nityanand Rai launched a website and a mobile application on Thursday to facilitate the railway police in addressing complaints of passengers from across India and crime detection by integrating the criminal database online.

Passengers travelling on IRCTC's Delhi-Lucknow Tejas Express will get a free rail travel insurance of Rs 25 lakh each, offer of luggage ferried from their homes to seats at a cost and even have exclusive lounges to relax, according to plans drafted by the railway subsidiary which will run its first train from next month.

"A SpiceJet flight from Bhopal to Surat overshot runway at the airport here due to heavy rainfall and wind. All the 43 passengers and four crew members are safe and they are being handled by the SpiceJet officials," Surat airport director S K Panigrahi said.

Hiteshkumar Chandubhai Patel, who worked as a customer service associate for logistics service provider UBTS between January 2015 and November 2016, was ordered to pay a penalty of 800 Singapore dollars for the offence he committed, The New Paper reported.

New Delhi: Indian Railways on Friday raised the number of tickets booked on the Indian Railway Catering and Tourism Corporation (IRCTC) portal from six to 12 for Aadhaar-verified users. The move will encourage passengers to link their Aadhaar numbers to their online booking accounts on IRCTC. IRCTC said if passengers want to book more than …